Client Portal

Give Your Members Full Control Over Their Memberships

From effortless registration to an array of convenient payment options – equip your members with the ultimate toolkit to craft a fitness experience like never before. With a user-friendly design and comprehensive functionality, the Client Portal allows them to manage all aspects of their fitness journey.

Empower, Refine, Succeed

Increase You Member Base

Empower your potential customers to quickly sign up for memberships and seamlessly book classes or personal training sessions.

Reduce Costs

Experience significant cost reductions by empowering members to take control of their administrative tasks and payment processing, decreasing the workload of reception staff.

Elevate Your Brand Identity

Create a familiar online presence for your clients with our customisable Client Portal platform. Set the colours, images, and logos to align with your brand's identity.

Boost Member Convenience with Self-Service Club Enrolment

In 2022, twice as many members purchased their memberships online compared to the previous year. Nearly 17% of all payments are made through the app or website. This feature saves clients' time and reduces the workload of our reception staff.

Online Registration

Boost Member Convenience with Self-Service Club Enrolment

Give your members a fully automated alternative to the standard, in-person club joining process. Tailor the online registration flow to your business needs by customising fields to collect relevant and detailed data on your club members.

Simplify club joining
Customise registration form
Secure data usage consent
Enable electronic signature

Maximise Class Capacity with Effortless Booking Management

Through the Client Portal, members can easily see the available group fitness classes and book their slots in advance. This not only ensures that our classes are never overcrowded, but it also allows our instructors to prepare and know in advance which members to expect, providing a more personalised and enjoyable experience for everyone involved.

Class, Facility and Personal Training Bookings

Maximise Class Capacity with Effortless Booking Management

Simplify reservations and empower members to book their preferred sessions and zones at their convenience. With detailed class descriptions and real-time enrolment updates, they can confidently make well-informed decisions about their workout selections.

Customise the booking process
Intuitive filtering options
Access all bookings in one place

Online Payments

Simplify Billing for a Smooth Member Journey

Streamline the payment process for your members, allowing them to stay focused on their fitness goals while reducing administrative nuisances. Empower them to set up recurring payments, securely connect their credit cards or conveniently access an online payment gateway, ensuring a safe and hassle-free transaction experience.

Convenient billing options
Safety measures certified by ISO 27001
Payment reminders

Sell Products and Services

Increase Revenue with Special Deals

Ignite your online sales strategy with flexible pricing and rewards loyal members, allowing them to save more the more they train. Attract customers with appealing offers on bundled products and services along with discounts or vouchers redeemable upon registration.

Track products usage
Offer attractive prices on bundles
Get personalized recommendations

Family Memberships

One Membership for All Family Accounts

Simplify your members' lives by providing the option to manage multiple accounts under a single membership, enabling parents to closely oversee their children's fitness journeys. Promote shared motivation within the family for a healthier, active lifestyle.

Multiple accounts under one membership
Family payment plan
Parental control and permissions
Simplified billing process

Marketing Integration

Connect Your Marketing Tools for Complete Control

Easily integrate the Client Portal with your preferred marketing tools, including Google Tag Manager, Google Analytics, Google Ads, or Meta Pixel. Simplify the measurement of your campaign results and supercharge your fitness business marketing strategy.

Improved campaign measurement
Enhanced marketing strategy
Simplified marketing tool management

Automated Notifications

Streamline Member Communication and Keep Them Up to date

Leverage the Automation Center to send personalised communications to your clients, confirming their actions on the Client Portal. Promptly send a welcome email upon account creation, attach the Contract Agreement, and send notification for payment confirmation after successful processing.

Immediate SMS, push, and email notifications
Efficient communication management
Improved member experience

Ready To Thrive with Us?

Discover how our innovative solutions can elevate your business. Request a demo today and see the difference firsthand. Let's grow, together!

Integrate Your Fitness Club with Members’ Lifestyles

Give your customers access to a user-friendly platform where they can easily schedule workouts, track their fitness progress, shop products, and more. With PerfectGym's Client Portal, members can make fitness a natural and convenient part of their lifestyle.

Simplify the process of becoming a member of your club by offering a user-friendly and transparent signup option.

Empower your members to manage their workout routines on the go with the Client Portal responsible on any device.

Make sure that members can enjoy an uninterrupted club experience with convenient online payment options.

Encourage motivation among families with attractive and easy-to-manage plans under one membership.

Frequently Asked Questions

The Client Portal is a user-friendly platform that empowers fitness clubs and leisure centres clients to manage various aspects of their fitness journey. It offers benefits such as online registration, simplified booking of classes, courses, zones and facilities, streamlined payments, and the sale of products and services.

Members can log into the Client Portal by visiting the URL provided by your club. They can access the portal using their login and password. The PerfectGym Client Portal offers a wealth of features to enhance your members' fitness experience. Here's a closer look at how they can utilise this powerful tool:

Class Booking: Members can seamlessly enrol in classes via the Client Portal. The system delivers detailed information, including class availability and descriptions, making it really simple to select the most fitting fitness activities.
Courses Booking: For courses, members gain access to a comprehensive listing of recurring events, complete with crucial details like session duration, proficiency level, instructor details, available spots, and schedules.
Personal Training Booking: Booking personal training sessions is a fast and straightforward process. Members can choose their preferred trainers, check their schedules, and book sessions with ease. The system ensures that members have the required products for booking, streamlining the process.
Facility Booking: Members can select the facilities they want to book, choose available time slots, and confirm their bookings. The system validates the availability of required products before proceeding to payment.
Managing Bookings: The Client Portal offers members the flexibility to effortlessly review and oversee all their active bookings at any time. If necessary, they can make cancellations or adjustments. This feature empowers members with control over their fitness schedules.
Sales: The Client Portal allows members to purchase various products and services. They can choose items and complete their purchases securely. Adding discount codes is also possible, ensuring that members enjoy the best deals.
Account Management: Within the Client Portal, members can access their personal data and make any necessary updates. They can also view and download crucial documents, including invoices, contract agreements, and cancellation forms, ensuring transparency and convenience.
Payments: The Client Portal simplifies the payment experience for members, offering them the flexibility to effortlessly finalise transactions through a range of convenient payment methods. They can also manage their payment source data, such as updating credit card information when required.